Process

A Process Built for Predictable Success

From your first call to your first day live — every step is structured, transparent, and designed to minimize risk and maximize adoption.

Icon

Ready Modules

For implementations using ERPEXTRA's pre-built module library, we conduct a GAP Analysis to understand how your current processes map to the standard system — identifying what configuration is needed and what gaps exist.

Highlight Icon Faster time-to-live · Lower cost · Best-practice workflows included
Icon

Custom Modules

For unique business processes that require purpose-built functionality, we produce a full Business Requirements Document (BRD) — capturing every requirement, data model, and workflow before any development begins.

Highlight Icon Built exactly for you · Owned by your business · Fully integrated
End to End Process

Your Journey to Go-Live

01
All Projects

Discovery & Business Understanding

We start by listening. Before recommending any solution, our consultants spend dedicated time understanding your business — your processes, your pain points, your team, and your goals.

Stakeholder interviews with key department heads
Current system and process documentation review
02
Ready Modules Custom Modules

GAP Analysis / Business Requirements Document

This phase defines what will be built and how — providing a clear contract between your business and our implementation team.

Ready Modules:
Process mapping to standard features, gap identification, configuration list
Custom Modules:
Full BRD with data models, user stories, screen flows, and acceptance criteria
Signed sign-off from your team before we proceed
Revised project plan and timeline based on findings
03
All Projects

Design & Prototype

Before development, your team reviews and approves the full UI/UX design — including workflows, print formats, and dashboards.

Wireframes and UI mockups for all custom screens
Print format design (invoices, reports, certificates)
Workflow and approval chain visualization
Dashboard design aligned to each user role
04
All Projects

Development & Configuration

Our team works in structured sprints with regular demos so you always know where things stand. No surprises at the end.

Agile 2-week sprints with demo sessions
System configuration, custom development, and integrations
Master data setup (chart of accounts, item masters, employee records)
Historical data migration from legacy systems
05
All Projects

Testing & User Acceptance Testing (UAT)

Rigorous internal QA followed by formal UAT with your actual team using real business scenarios — not sample data.

Comprehensive test case execution by our QA team
UAT sessions with department super-users
Defect resolution and regression testing
Formal UAT sign-off before go-live authorization
06
All Projects

Training & Change Management

Technology only succeeds if people use it confidently. We invest heavily in user training and change management.

Role-based training sessions for all user groups
Training documentation and quick reference guides
Video tutorials for self-paced learning
Super-user certification for internal champions
07
All Projects

Go Live

Launch day is carefully planned and supported — not a leap of faith. We run parallel with your old systems until confidence is established.

Go-live readiness checklist sign-off
Final data migration and opening balance verification
Hypercare support during first 30 days (dedicated support engineer on-site or remote)
Parallel run with legacy system for critical processes
08
Ongoing

Post-Go-Live Support & Evolution

Our relationship doesn't end at go-live. We're your long-term technology partner as your business grows and evolves.

Tiered support plans (Standard, Premium, Enterprise)
Regular system updates and feature releases
Quarterly business review and optimization sessions
On-demand module additions as your business expands
Start Your Journey

Ready to Begin?

Every successful ERPEXTRA implementation starts with a conversation. Tell us about your business and we'll show you exactly how we'll take you to go-live.